Nearly all frames with 2 lenses will work. No single shield lenses (one lens that spans all the way across the entire frame).

Email us at jacob@tajima-direct.com or ask us on our live chat if you’d like to confirm that your frame will work. Otherwise, we’ll email you if we find that there is a problem and refund your order.

Once we receive your order, we'll email you a shipping label you can print to send us your glasses using your own box or we can ship you an empty box with a return prepaid shipping label inside (you'll select what you prefer as part of the order process). This will go out within 24 hours of placing your order, most of the time within a few hours. 

Once we receive your frames at our lab, it will take us 5-10 business days to turn around your lenses and have them shipping back to you via USPS First Class Shipping.

Yes, after you place your order, you can use your confirmation email as a receipt that can be used to submit a claim for reimbursement. 

If you have an FSA or HSA card, you can use that directly at checkout.

For more information on how to use insurance for new prescription lenses, click here.

All prescription lens replacements must have the frames sent in. We use trace your frame to custom cut the lenses and ensure an absolute perfect fit

We can email you a prepaid shipping label to use with your own box or we can ship you a box to use with a return shipping label back to us inside. You’ll select which you prefer during the ordering process.

Yes, strong powers, complex frames, prisms, etc are not a problem for us.

We are set up with the most advanced, modern digital technology that allows us to handle the most difficult of jobs that other companies or your eye doctor won’t do.

If you think you’ve got a challenge for us, email us at jacob@tajima-direct.comwith the details and we’ll work through it with you!

Yes, we can do progressive lenses and you’ll see that option during the ordering process.

Yes, we only offer premium Single Vision and premium Progressives so they come standard with any order. 

Our pricing is flat fee for all the bells and whistles to make the best prescription lenses possible, including best lens material, all premium coatings included, and premium prescription lens designs in Single Vision or Progressive.

Our prescription lens quality will be equal to or superior to buying directly through a brand or your eye doctor, but half the price. 

We've taken a different approach where we offer all the bells and whistles to make the highest quality product included in our flat fee pricing.

You can get equivalent quality to ours if you went with all the add-ons from the brand or eye doctor. Once that happens, we'll be about 1/2 the price for the best quality you can get anywhere else.

Yes, we always return the original lenses with the completed order.

Prescription light-adaptive lenses range from $375-$495 for Transitions Gen 8 lenses, $420-$540 for Transitions XTRACTIVE lenses, and $520-$640 for Transitions XTRACTIVE polarized lenses.

All lenses are made to your prescription, coated, then custom cut and installed in our state-of-the-art lab in Southern California.

Yes, we do. We can ship most anywhere in the world. We DO NOT offer free shipping outside of America. 

If you need to send in your frames, you can choose the shipping option for 2 Labels and we’ll email you a shipping label to print to send us your frames or you can choose the shipping option for 1 Label and you’ll be responsible for shipping us your frames yourself.

If shipping your frames to us yourself, please ship to this address:
Tajima Direct
4630 Stellrecht Circle
Huntington Beach, CA 92649
USA

If you’re not 100% satisfied with your new lenses, we’ll give you a full refund with free return shipping.

You have 30 days from when you receive your new lenses to claim your return.

1 year warranty against manufacturer’s defects.

For example, scratched your lenses, not a warranty. Having coating issues, counts for warranty.